Terms & Conditions

Introduction

Please read these terms and conditions carefully before using our, (“Greenlines Nursery”, “we” or “us”) website www.sweetpeasdirect.co.uk or (“Website”). Using this Website indicates that you, the customer (“you” or “your”) accept these terms and conditions of use. If you do not agree with anything written in these terms please do not use this Website.

We reserve the right to modify these terms and conditions without notice and we recommend that you should view them each time you visit our Website. Your use of this Website signifies your agreement to these terms and conditions. They constitute a contract between you and us governing your use of this Website. If you are a consumer your statutory rights are not affected by this agreement. We make every effort to ensure that accurate up-to-date information is used on this site but make no warranties as to the accuracy of such information.

This site is controlled and operated by Greenlines Nursery from its offices in England in the United Kingdom. Those who choose to access this site from other locations do so at their own risk. Greenlines Nursery makes no representations or warranties of any kind with respect to this site or its contents. Greenlines Nursery is providing this site on an “as is” basis and disclaims all warranties including warranties of merchantability or fitness for a particular use.

The Internet is an unstable medium and we do not guarantee uninterrupted or error-free service and accept no responsibility in respect of such interruptions or errors.

Pricing

All prices are quoted in Pounds Sterling (£) and include UK sales tax (VAT) at 20%, where applicable.

Prices do not include delivery cost; these are shown in the final billing page and are added separately to the total order amount. Please refer to our Shippingpage for further details.

We reserve the right to amend the pricing without prior notice.  Prices in your order request are confirmed when we send you an order confirmation e-mail.

Payment Process

We accept payment by secure Paypal or by Visa, MasterCard, Maestro and Solo via the Google Checkout and SagePay systems. We regret we cannot accept payment by cheque or cash.

Please do not send any payment details to us by email as we cannot take responsibility or guarantee the security of any data sent by email. We will not be liable to you for any losses caused as a result of unauthorised access outside our control to the personal and transactional information you provide us when placing an order.

When you reach the final billing page please check all the order details and personal information are accurate and correct.  Once satisfied you will press ‘Proceed’ to confirm order request, we will then immediately contact your bank/card issuer for authorisation to take payment from your account. If the payment is authorised, your card issuer will hold this value in expectance of a charge from us shortly.

We will require you to fill in some personal information in order to process your request. Please read our Privacy Policy for more information regarding our data handling policy. Please make sure all the required personal information given by you is sufficient and accurate in case we need to contact you and so we are able to successfully dispatch your goods.

Order Confirmation

We will automatically send an order confirmation e-mail notifying the details of your order, you may wish to print or save the confirmation e-mail for your future reference. Receipt of your credit card details and debit of payments does not constitute our acceptance of your order. All orders for goods are accepted only once we send a delivery confirmation e-mail informing you that the goods have been dispatched.

Although we aim to keep stock information up-to-date on the Website, we still accept orders subject to availability. Where items have unexpectedly sold out or cannot for some reason be delivered we will contact you by e-mail or telephone to inform you of this. You will have the choice to select an alternative item equivalent in price or you can take the opportunity to cancel all or part of your order. If for any reason we are unable to contact you on the personal details supplied by you, we will cancel and refund you this part of the order and process and dispatch the rest as usual.

Product

Colour appearance on this website will vary on different consoles and a slight variation is inevitable, therefore, colours of the product on this website should be taken as a guide only and not exact.

International Delivery

We do not currently offer international delivery options.

How to cancel your order…

If you need to cancel or amend an order, we require two working days notice prior to the delivery date by e-mail on info@sweetpeasdirect.co.uk or by calling +44 (0) 1243 512 038.

Damaged or incorrect goods

In the unlikely event that your flowers arrive damaged, please notify us within 24 hours and we will arrange either a replacement or a refund.

Copyright & Trademarks

All rights reserved.

The images, text, icons, animation and other contents or arrangements of this Website in whatever format belong to Greenlines Nursery or the original creator of the material.

By using the Website you agree to respect our intellectual property rights. Copying, republication, redistribution, retransmission or commercial exploitation of the contents of this Website is strictly prohibited without our express written consent. You may, however, copy material that is needed solely for the purpose of helping you place an order with us, and for this purpose only.

Links

We are not responsible for any other sites linked to our site. The inclusion of any link to these sites does not imply approval by Greenlines Nursery of the site. We reserve the right to refuse access to this Website.

Governing Law

Any claim or cause of action may only be brought in England and you agree to submit it to the exclusive personal jurisdiction of such courts. You agree to waive any objection and submit to the jurisdiction of the English Courts in the United Kingdom, as we do.

Queries

If you have any further queries regarding our terms and conditions please do not hesitate to e-mail us on info@sweetpeasdirect.co.uk or by writing to…

Greenlines Nursery,
Main Rd,
Birdham,
Chichester, PO20 7HS
United Kingdom