Delivery Information

Delivery Days

Orders placed on our website by 10am will guarantee next day delivery. Orders placed after this time cannot be despatched due to the flowers having insufficient time to be conditioned. Our delivery days are Tuesday to Saturday.

 

   Standard    Premium
Zone 1 £8 £15
Zone 3 £23 £28
Zone 4 £15 £25

 

Zone 1 – UK Mainland, Scottish Lowland
Zone 3 –
Northern Ireland
Zone 4 – 
Isle of Wight

Standard Delivery – Tuesdays to Fridays 8am – 5:30pm Only
Premium Delivery – Tuesdays to Saturdays 8am – 1pm Only

 

Order Confirmation

An order confirmation will be sent to you via email when your order has been received. You will need to quote the order number if you have any queries about your order.

If no one is at home to receive your Sweet Peas

By default, the Sweet Peas will be left at a safe place and a card will be posted through the letterbox.

However, there is also a comments section at the Checkout, which gives you the option to suggest a suitable place, ie. neighbour, for the courier to leave the flowers.

Cancellation

Two working days notice prior to the delivery date will be required for cancellations.

Changing Your Order

Please give us at least 24 hours prior to the delivery date if you wish to amend your order via e-mail at info@sweetpeasdirect.co.uk

Replacement Policy

If for any reason your flowers arrive damaged please contact us via email within 24 hours. In order for us to replace the damaged flowers, we will need a picture of them showing the problem.